CHAPTER 4 TAPE SCRIPT
PART TWO Main Dialogue
Exercise 1
1. What is the main idea of this dialogue?
2. Where do you think this dialogue is taking place?
3. What is the relationship between the two speakers?
4. How old do you think the speakers are?
5. How would you describe the two speakers?\\
Reiko: Excuse me. I need to interview someone for my communications Skills class. Could I ask you questions? It will only be a few minutes.
Kitty: Well, okay. Sure.
Reiko: Thank you so much. Okay, um, uh, I’m sorry; I’m a little nervous. Uh, do you have a lot of midterm tests that you are studying for?
Kitty: I sure do. I have two tests next Tuesday that I haven’t had time to begin
studying for.
Reiko: Oh! Maybe you want to study now. I don’t.
Kitty: Don’t worry. I can talk to you for a few minutes. Please, ask me your questions.
Reiko: Thank you. I will try to hurry. Please tell me first, are you a full-time or part-time student?
Kitty: I’m just taking classes part time.
Reiko: You are part-time. So, you are working now?
Kitty: Working now? No, I’m a student. A part-time student.
Reiko: Yes. Sorry. I mean do you have a job?
Kitty: Uh huh. I’m a receptionist at a downtown law firm.
Reiko: I see. What is your major? Are you studying law?
Kitty: Oh, no. I don’t want to be a lawyer. I’m working on a certificate in retail floristry.
Reiko: Retail floristry?
Kitty: No, it’s pronounced retail floristry.
Reiko: Thank you. Floristry is flowers, right?
Kitty: Yes.
Reiko: And, you are getting a certificate, not a degree. How long does it take to get this certificate?
Kitty: The program takes about a year for most people, but at the rate I’m going, it will probably take me three.
Reiko: Ah. Question four: What attracted you to this field?
Kitty: Well, I’ve always really enjoyed working with flowers and having gardens, so I started taking some courses because someday I’d like to open my own flower ship. UFS has a really good reputation for its retail floristry department. That’s why I decided to start taking classes here. I’m sorry; was I speaking too quickly? Did my answers make sense?
Reiko: Oh, yes, thank you. Now, I want to know have you ever worked at a job that is related to this major?
Kitty: No. I’ve just always had a green thumb and loved working with plants and flowers.
Reiko: And, could you tell me what kinds of jobs are possible for someone with a major in retail floristry?
Kitty: Well, in the beginning, you could work as a salesperson in a flower shop or a designer depending on your skill level.
Reiko: I’m sorry; could you explain what you mean by designer?
Kitty: That’s someone who designs and arranges flowers. Flower arranging is practically an art form, especially in some Asian countries like Japan. Do you know what I mean?
Reiko: Yes. I think you are talking about Ikebana.
Kitty: Right! Ike-Ike
Reiko: Ikebana.
Kitty: Yes. You might also be able to get a job in a nursery, where you’d grow large numbers of plants from seedlings, maybe develop new and stronger species, and, of course, help gardeners with their everyday needs and problems.
Reiko: That sounds very interesting. Do you like the program in retail floristry here at UFS?
Kitty: Oh, yes, so far, I like it very much.
Reiko: Are the classes difficult?
Kitty: No, not really. I’m just taking two classes this semester, and I’m acing both of them.
Reiko: You are lucky. My classes are difficult.
Kitty: Well, it’s easier for me. You see, I already have a degree, so I’m used to the amount of work. It’s not like I’m starting college for the first time.
Reiko: I understand. Please tell me, what do you think are some of the most helpful courses in your program?
Kitty: Definitely the design classes because that’s really what this major is all about. Also, the identification courses, where you can learn the names of the plants and flowers. That is really crucial if you are going to work in a ship or work with flowers.
Reiko: Yes, it would be. For my next question, please tell me what kind of related subjects would help somebody studying retail floristry?
Kitty: There are other courses in the horticulture department which would be beneficial, such as landscape design or nursery operation. Also, maybe courses in art, art history, or even architectural design would help. If you’re trying to create an artistic floral arrangement to go in a particular room or with a particular
painting, it would probably be useful to have some knowledge of art and architecture.
Reiko: That is very interesting. Now, what is the best part of the UFS program in retail floristry?
Kitty: I think the practical experience you get working with the flowers is the best part of the program. Part of the time is lecture, but you also spend three hours designing arrangements and critiquing them with your classmates. It’s really important to have time to work with the flowers and then critique you arrangement and get feedback from the instructor and from everybody else in the class. The practical experience is really wonderful.
Reiko: And, what about the worst part? What would you say is the worst part of the program?
Kitty: I guess I’d have to say it’s the memorization. A lot of the work involved with plant and flower identification is just strict memorization. You have to constantly practice the botanical names, saying them and learning what they mean so that you’ll know them by the end of the course. There are really so many difficult Latin names. It’s not something you can just study right before a test.
Reiko: Yes, that sounds hard.
Kitty: What am I saying? You know how hard it is to learn new vocabulary
words!
Reiko: Yes, but Latin is so difficult! I have one more question: Do you think your major is one that a foreign student would be able to handle?
Kitty: Yes, I think so. I do know, however, that some of the foreign students in my classes have been having trouble following the instructor because of the language difficulties. But, if they got some help from English-speaking classmates, or, perhaps if the instructor had some assistants available to help them, I think they could do it. I’m not saying they would breeze through the class, but, with hard work and help, I’m sure they’d be successful.
Reiko: That’s good to know. Well, those are my questions. Thank you very much for helping me with my project.
Kitty: Oh, sure. It was my pleasure. I hope I was able to give you enough information.
Reiko: Yes, thank you. I’m sure my teacher will give me an A plus!
Exercise 4 Vocabulary in Context
NARRATOR: 1. SENTENCE
Kitty: At the rate I’m going, it will probably take me three.
NARRATOR: CONTEXT:
Reiko: How long does it take to get a certificate?
Kitty: The program takes about a year for most people, but at the rate I’m going, it will probably take me three.
NARRATOR: SENTENCE
Kitty: At the rate I’m going, it will probably take me three.
NARRATOR: 2. SENTENCE
Reiko: What attracted you to this field?
NARRATOR: CONTEXT:
Reiko: What attracted you to this field?
Kitty: Well, I’ve always just really enjoyed working with flowers and having gardens, so I started taking some courses because someday I’d like to open my own flower shop.
NARRATOR: SENTENCE
Reiko: What attracted you to this field?
NARRATOR: 3. SENTENCE
Kitty: I’ve just always had a green thumb.
NARRATOR: CONTEXT:
Reiko: Have you every worked at a job that is related to this major?
Kitty: No. I’ve just always had a green thumb and loved working with plants and flowers.
NARRATOR: SENTENCE
Kitty: I’ve just always had a green thumb.
NARRATOR: 4. SENTENCE
Kitty: I’m acing both of them.
NARRATOR: CONTEXT:
Reiko: Are the classes difficult?
Kitty: No, not really. I’m just taking two classes this semester, and I’m acing both of them.
NARRATOR: SENTENCE
Kitty: I’m acing both of them.
NARRATOR: 5. SENTENCE
Kitty: Also, the identification courses, where you can learn the names of the plants and flowers.
NARRATOR: CONTEXT:
Kitty: Also, the identification courses, where you can learn the names of the plants and flowers. That’s really crucial if you were going to work in a shop or work with flowers.
NARRATOR: SENTENCE
Kitty: Also, the identification courses, where you can learn the names of the plants and flowers.
NARRATOR: 6. SENTENCE
Kitty: There are other courses in the horticulture department which would be beneficial.
NARRATOR: CONTEXT:
Kitty: There are other courses in the horticulture department which would be beneficial, such as landscape design or nursery operation. Also, maybe courses in art, art history or even architectural design would help.
NARRATOR: SENTENCE
Kitty: There are other courses in the horticulture department which would be beneficial. NARRATOR: 7. SENTENCE
Kitty: I think the practical experience you get working with the flowers is the best part of the program.
NARRATOR: CONTEXT:
Kitty: I think the practical experience you get working with the flowers is the best part of the program. Part of the time is lecture, but you also spend three hours designing arrangements and critiquing them with your classmates. It’s really important to have time to work with the flowers.
NARRATOR: SENTENCE
Kitty: I think the practical experience you get working with the flowers is the best part of the program.
NARRATOR: 8. SENTENCE
Kitty: You also spend three hours designing arrangements and critiquing them with your classmate.
NARRATOR: CONTEXT:
Kitty: You also spend three hours designing arrangements and critiquing them with your classmates. It’s really important to have time to work with the flowers and then critique your arrangement and get feedback from the instructor and from everybody else in the class.
NARRATOR: SENTENCE
Kitty: You also spend three hours designing arrangements and critiquing them with your classmate.
NARRATOR: 9. SENTENCE
Reiko: Do you think your major is one that a foreign student would be able to handle? NARRATOR: CONTEXT:
Reiko: Do you think your major is one that a foreign student would be able to handle?
Kitty: Yes, I think so. I do know, however, that some of the foreign students in my classes have been having some trouble following the instructor because of the language difficulties. But, if they got some help from English-speaking classmates, or, perhaps if the instructor had some assistants available to help them, I think they could do it.
NARRATOR: SENTENCE
Reiko: Do you think your major is one that a foreign student would be able to handle?
NARRATOR: 10. SENTENCE
Kitty: I’m not saying they would breeze through the class.
NARRATOR: CONTEXT:
Kitty: If they got some help from English-speaking classmates, or, perhaps if the instructor had some assistants available to help them, I think they could do it. I’m not saying they would breeze through the class, but, with hard work and help, I’m sure they’d be successful.
NARRATOR: SENTENCE
Kitty: I’m not saying they would breeze through the class.
PART THREE EXPANSION: RULES FOR GOOD INTERVIEW
Exercise 3
1. Ben: What are the minimum qualifications to get a job as a middle-school teacher?
Chuck: Well, of course, you need a bachelor’s degree.
Ben: Would that be a bachelor’s degree in education?
Chuck: No, it can be in any subject, but you can’t teach with just a bachelor’s degree. You also need a teaching credential which requires about one year beyond your bachelor’s. For example, my degree was in math, I then needed certification as a math teacher. Uh … Is this making sense to you?
Ben: Ho, uh … Yeah, of course.
Chuck: Oh, that’s good. I wasn’t really sure.
Ben: Now, let me ask you about you work hours …
2. Marvin: ‘Scuse me. You. Yeah, you. Can you come here for a minute?
Mary: Uh … me?
Marvin: Yeah, you. I need to ask you a few questions.
Mary: Uh, sorry. No, I don’t think so.
Marvin: I just need to ask you a couple of questions. Please! I’ll flunk my class if you don’t help me.
Mary: Well … All right. What’s this about?
Marvin: Nice weather today, huh?
Mary: I guess so …
Marvin: Could you tell me what you do for a living?
Mary: Why do you want to know?
Marvin: I told you. It’s for my class project.
Mary: Oh, well … I’m an accountant.
3. Phyllis: Let me begin the interview. What is the salary range for someone in your line of work?
Joe: Anywhere from $42, 000 to $75,000, not including benefits.
Phyllis: Uh huh. And, what is your occupation?
Joe: I’m a software developer.
Phyllis: That sounds interesting. Boy, it’s really windy today, don’t you think?
Joe: Uh, yeah …
Phyllis: O.K. And does your job offer good benefits?
Joe: Our health plan is very comprehensive, but the dental portion is a little weak.
Phyllis: And, what are the educational requirements for a software developer?
Joe: It really depends on the company and the area in which you are working.
Phyllis: I imagine you need at least a bachelor’s degree?
Joe: Yes, and many people now have master’s degrees in computer science.
4. Alice: Uh ..l um …. O.K. Let’s see. Ah … oh, yeah. Here we go. Wasn’t the baseball game exciting last night?
Ben: Actually, I believe it was cancelled due to the rain.
Alice: Huh? Oh … O.K. The, um … What’s your occ..occ…occu…occupation?
Ben: Sorry? My what?
Alice: Your occu…occ…occupa…Your job?
Ben: Oh. Occupation. I’m a carpenter.
Alice: Car … pen … ter. O.K. Um … Um … Let’s see … Uh, what are the qualifications for this job?
Ben: Most people apprentice with someone for at least one year before they feel prepared to work on their own. Of course, I’m just talking about non-union work. There are a lot of differences between the two types of jobs.
Alice: Oh, so some are union workers and some are not. Which are you?
Ben: I’m lucky. I was able to join a union two years ago.
Alice: Well, good for you. Now … um … Let’s see. Uh … Oh boy …
Ben: Uh … How long is this interview going to take? I’m kind of in a hurry.
5. Tina: How are you doing today?
Lynne: Fine thanks.
Tina: Could you please tell me what you do for a living?
Lynne: I’m a dental hygienist.
Tina: What sort of training or education do you need for that job?
Lynne: You need an associate’s degree with a certificate in dental hygiene.
Tina: What is the salary range for a dental hygienist?
Lynne: It really depends on where you work.
Tina: Please tell me about the benefits.
Lynne: I have full coverage, but some of the other hygienists in my office don’t.
Tina: What do you like the best about your job?
Lynne: I’d have to say it’s the challenge of cajoling patients to become motivated to actively participate in their daily oral hygiene regimen. It’s really crucial that people understand the long-term and potentially fatal risks involved in not following the prescribed procedures.
Tina: What do you like the least about the job?
Lynne: I think the hours could be better.
Tina: Thank you very much for your help.
PART FOUR FOCUS: USING STRESS FOR CLARIFICATION
Exercise 1
1. Lawyers commonly work for no money?
2. A pre-med student can major in any field?
3. Full-time students take fifteen units?
4. Students are required to pay a fee for activities?
5. A travel agent gets free airfare?
6. To get into the state university, you need 1200?
7. You apprentice for two years?
8. A history or psychology class?
9. No reimbursement for supplies?
10. Always use drama?
Exercise 2
1. Male: Tell me something that makes you proud to be a lawyer.
Female: Lawyers commonly work for no money in order to help community.
Male: Lawyers commonly work for no money?
2. Male: A pre-med student can major in any field that he chooses.
Female: A pre-med student can major in any field?
3. Female: Full-time students usually take fifteen units a semester.
Male: Full-time students take fifteen units?
4. Male: All students are required to pay a fee for campus activities.
Female: Students are required to pay a fee for activities?
5. Female: A travel agent has the advantage of free airfare and hotels.
Male: A travel agent gets free airfare?
the
6. Male: In order to get into the State University, you need at least 1200 on the SAT exam.
Female: To get into the State University, you need 1200?
7. Female: Before you get your license, you need to apprentice for at least two years.
Male: You apprentice for two years?
8. Male: You should also take a history or psychology class.
Female: A history or psychology class?
9. Female: Art majors have to pay for their supplies?
Male: They don’t get reimbursement for supplies?
10. Male: A salesperson should always use drama as part of his sales pitch.
Female: ALWAYS use drama?
PART FIVE PRACTICE
Exercise 1
1. Why are you working in a dog food factory?
2. How should you begin an interview?
3. How can you show an informant that you are interested in what she or he is saying during an interview?
4. Where can you go to interview someone about immigration issues?
5. When should you prepare your follow-up questions?
6. Where can I get practical experience as a waiter?
7. What can you do to make sure that you remember the interview information?
8. Kim only works part-time and she makes twice your salary? 9. How long have you been at Clown Alley Realtors?
10. Why did you decide to major in French?
Exercise 2
1. Jenny aced her last algebra test.
2. At the rate John is going, it’ll take him a year to find a new job.
3. Frank didn’t understand a vocabulary word his informant used.
4. Jorge just doesn’t have a green thumb for growing roses.
5. You finished your certificate program in 1999? 6. Ricky asked the informant to clarify a word.
7. It’s normal for software developers to work 60-hour weeks?
8. Lucy became the vice president of Gonif International even before she finished her master’s degree in May of 1998.
9. In this state a dental assistant needs a certificate, but a dental hygienist needs an associate’s degree.
10. You interviewed the chairperson of the anthropology department about anatomy?
Exercise 3
Mr. Bowman: Good morning Ms. Jensen. Please have a seat.
Ms. Jensen: Thank you.
Mr. Bowman: My name’s Jackson Bowman. I’m the assistant manager.
Ms. Jensen: Nice to meet you Mr. Bowman.
Mr. Bowman: According to your application, you graduated from the program at City College. Did you enjoy it?
Ms. Jensen: Oh, yes. I feel that the training I received was really good; I mean, they taught us a lot and made us work really hard.
Bell Sound
Ms. Jensen: I’m glad I got the certificate, but I still hope to go back to school someday and get my degree in the field.
Bell Sound
Mr. Bowman: I’m glad to see that you’re so motivated. Now, have you actually had any experience in a law office?
Ms. Jensen: No, not officially. My father is a lawyer and I spent a lot of time helping out when I was in high school, but this is the first full-time job I’ve applied for.
Bell Sound
Mr. Bowman: I see. Your typing skills are very good, and I see here that you are also very good at taking shorthand.
Bell Sound
Mr. Bowman: Tell me, have you had training in using computers?
Ms. Jensen: Yes, I’ve been trained to use two word processing programs.
Mr. Bowman: Excellent. Now, let me tell you a little about this job. You would be working closely with a Spanish/English translator helping to prepare legal briefs translated from Spanish to English.
Ms. Jensen: Oh. Actually, I might not need the translator. Before the clerical training program, I got a Bachelor’s in Spanish.
Bell Sound
Mr. Bowman: Of course. I see that right here in your resume. That’s good to know. Well, I believe I have all the information I need. Do you have any questions?
Ms. Jensen: No, I don’t think so.
Mr. Bowman: Very good. We’ll be in touch with you shortly.
Ms. Jensen: Thank you very much.
Bell Sound
Exercise 4
1. Question: How does the man feel about the woman’s decision?
Brad: Do you want to go to the Carver Center art exhibit?
Sophie: I can’t. I have to study for my econ final tomorrow.
Brad: Economics? I thought you were an art major.
Sophie: No, I decided to change to a major that was more practical.
Brad: I’m sorry to hear that. I really loved your paintings and thought you were brave to study something as risky as art.
Sophie: Yeah, well … When push came to shove, I realized that I probably wouldn’t be able to live off of my art, so I decided to study something a little more practical. But, I’m not giving up. There are still the weekends, and …
Brad: I’ll believe that when I see it. Admit it. You’ve sold out. The business world will have you working twenty-four, seven.
Sophie: Well, if I were rich and didn’t need to earn a living, I’d be able to.
Brad: You are rich. Rich with talent. It’s a crime to squander such gifts.
2. Question: What is the interviewer’s strongest skill?
Brian Stumbel: Welcome ladies and gentlemen to the forty-third annual MeMe Television Awards. This is Brian Stumbel reporting. The stars are now entering the auditorium. Let’s see if we can talk to some before they get seated. Oh, look. There’s Bolina Mertz, star of Dimensions. Let’s try to get her over here for a few words. Bolina, Bolina, over here.
Bolina Mertz: Oh hi Brad. How are you?
Brian Stumbel: It’s Brian, Bolina.
Bolina Mertz: Yeah, whatever. Don’t you just love my gown? It’s a Mira Fang design.
Brian Stumbel: Yeah, it’s lovely. So tell me, Bolina. On your show Dimensions, you currently are in a coma. Can you give the viewers a little hint about what will happen?
Bolina Mertz: Oh, Brent, I forgot to show you my earrings and necklace. I’m wearing $1,000,000 in Larry Marlborough jewels. Aren’t they just divine?
Brian Stumbel: Oh absolutely, Bolina. Nearly as dazzling as you. Now, your character has been married six times and widowed three. What can you tell us
about her prospects for romance this coming season?
Bolina Mertz: Well Brant. Ooh, you’re so naughty, Burt. You didn’t even say a word about my new Victor Bassoon look. We were in his salon for over three hours this morning. Isn’t it just the neatest look?
Brian Stumbel: Oh yes, it’s gorgeous. Well thank you so much Bolina for answering our questions. I’m sure the audience knows you even better now. And, by the way, Bolina, it’s Brian, Brian, B-R-I-A-N.
Exercise 5
1. So, isn’t it a really great day today?
2. I wanted to be an actress the first time I saw a play.
3. Oh, I don’t think you should work full time and take 12 units.
4. Before you can get a raise, the company president critiques your job performance.
5. Olga breezed through that master’s program in two semesters.
6. Could you tell me what you mean by worker’s compensation?
7. Maria promised the information the interview wouldn’t take long.
8. We held the interview inside the student union.
9. Always go to a safe place to find an informant.
10. I had to wait three weeks to interview the president of the college.
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